Perma Pure is the worldwide leader in providing unique gas sample conditioning solutions. We use Nafion along with a broad array of technology and expertise to help our customers analyze gas stream samples safely and accurately. Perma Pure China business is put on a steep growth path but required the expertise of this position with a proven-track-record in related-industry to achieve operations excellence, taking multiple roles in tech support, System field service and sales support.
1. University degree in electronic & mechanic engineering
2. 3+ years of experience in an engineering or technical role; experience in the chemical process, petroleum, scientific instruments with CEMS (continuous emission monitoring system) application knowledge. Experience in gas analyzer industry is a plus
3. Ability to read and interpret technical specifications, process flow diagrams, P&IDs, and wiring diagrams 能够解读机械电子技术规格和管线图等
4. Familiarity with process monitoring equipment and/or instrumentation is required
5. Experience working in an ISO 9001 environment or regulated industry is a plus
6. Manufacturing engineering experiences, installation, maintenance & repair work
7. Able to work with minimal direct supervision
1. Provide technical support and field service to customers and distribution channels
1) Answer technical questions 解答技术问题
2) Diagnose repair requests and identify root cause 诊断维修需求并确认原因
3) Complete warranty and service repairs 提供保修和维修服务
4) Provide site installation and maintenance for System products
5) Provide technical and service training to end-users and distribution channels
2. Provide technical support to Sales Team 为销售团队提供技术支持
1) Answer technical inquiries from existing and prospective customers
2) Develop and/or customize technical literature for the market
3) Act as inside sales person to supplement (and back up) the Sales Manager
3. Coordinating field service work and to maintain relation with sales channels and end-users
4. Supporting company policies and procedures, goals and objectives, local regulations, and goods quality assurance practices. 支持和贯彻执行公司规章和行业法规，保证服务质量
5. Maintains safety and quality standards at all times. 高标准执行安全控制措施
6. All other duties as assigned. 履行其他指定的职责
1. Good Communication Skills, Results Orientation, Flexibility, Adaptability, Attention to Detail, Takes Initiative/Highly Motivated, Concern for Quality & Safety.
2. Ability to prioritize multiple projects, Be enthusiastic, cooperative, and positive behavior with team work oriented.